Magazine

By: Volume 108, No. 6

Whether it’s fair or not, we are often judged on first impressions. This harsh reality is nowhere better seen than in today’s ultra-fast business world where customers size you up in a nano-second based on your personal image. Since first impressions ofte

Heather is a manager at a publishing company, prides herself on her extremely high standards—even jokingly referring to herself as a “perfectionist”—but she has difficulty meeting deadlines. During brainstorming sessions with her staff, Heather yearns to

The tornado outbreak across the South in late April was the second deadliest in U.S. history, devastating seven states and killing more than 300 people. Unfortunately, it seems like scenes of major natural disasters are becoming all too common—and no part

More than 1,000 agents and brokers got to hear a first-hand account of U.S. budget negotiations from someone who was there—Speaker of the House John Boehner (R-Ohio). Boehner was the keynote speaker at the 2011 Big “I” Legislative Conference & Convention

A thousand Big “I” independent insurance agents and brokers, representing 49 states, were in Washington, D.C., in April to lobby members of the House and Senate and their staffs on pressing issues that directly impact the independent agency system. Big “I

The “No Occurrence” CGL Claim Denial; Does the PAP Protect Against Shopping Carts?; I See Dead People…Are They Covered?

I shouldn’t have asked for a ride from my friend Bad Luck Betty, but with my car in the shop, I had to get to Costco somehow. Things just seem to happen to Betty—bad things. Not an hour went by without her breaking a nail, losing her keys or accidentally

By: Volume 108, No. 5

It’s not a silly question when the capability of a system’s automation today can mean the difference between an agency that profits and one that limps along. The more your system does and does automatically, the more everyone in your business can focus on