Magazine

Here’s how independent insurance agents are prioritizing low-tech interactions for high-impact payoffs in marketing, sales and customer service.

As farms increasingly evolve into diversified businesses, many owners are still operating under coverage that has not evolved alongside them.

Some of the most valuable lessons in insurance careers come from conversations with experienced professionals.

Relationships have always been at the heart of Doris Zampella’s approach to insurance. As president of EAB Insurance Group, she has built her agency around personalized service and community ties.

The heroics tax is the compounding cost an organization pays when it relies on individual effort to compensate for broken or absent systems. Here’s how to stop paying it.

With commercial lines competition intensifying, the onus is on independent agents to present the best picture of a client’s risk.

Miles Lee, the winner of the 2025 Young Agent Of The Year Award, reflects on making an impact.

Commercial operations and financial operations aren’t two separate functions. They’re one system that most agencies have split in half.

While some segments are beginning to show signs of rate relief, any broad-market optimism should be treated with caution.

In many cases, contractors and facility owners may not be fully aware of all their environmental exposures and the insurance solutions available to protect their businesses.