Human Touch: How Low-Tech Interactions Lead to High-Impact Payoffs
Here’s how independent insurance agents are prioritizing low-tech interactions for high-impact payoffs in marketing, sales and customer service.
Issue Highlights – August 2026
Read The Entire Issue.
Members can log in with their Big ‘I’ credentials to read the latest edition in full. Not a member? Here’s a reason to join.
Articles in this issue.
The Rise of The Farmer’s Side Business and The Coverage Gaps It Creates
As farms increasingly evolve into diversified businesses, many owners are still operating under coverage that has not evolved alongside them.
What the Heroics Tax Is Costing Your Agency
The heroics tax is the compounding cost an organization pays when it relies on individual effort to compensate for broken or absent systems. Here’s how to stop paying it.
Bridging the Insurance Knowledge
Gap Through Mentorship
Some of the most valuable lessons in insurance careers come from conversations with experienced professionals.
Declaration of Independents: Doris Zampella
Relationships have always been at the heart of Doris Zampella’s approach to insurance. As president of EAB Insurance Group, she has built her agency around personalized service and community ties.
This month’s issue
The August issue is out now!