Business concerns about cyber threats are rising. At the same time, businesses are embracing artificial intelligence (AI) faster than they are enacting formal rules around its use.
Agents read the 2026 Agency Universe Study’s key findings, met Greg Sandrock ahead of his installation and explored how consumers still value the human touch.
Illinois’ Greg Sandrock leads the national association for 2026-27 term.
At this year’s conference, Graham Blackwell, the new Applied Systems CEO pledged to make the company the insurance industry’s “AI transformation partner.”
The U.S. Senate bill now heads back to the U.S. House of Representatives, where it will need to be reconciled with the similar House bill that makes structural changes to the program.
Agents place high value on carriers that interact with them as a partner rather than a vendor, with 48% of agent-carrier relationships meeting the partner criteria.
The U.S. homeowners insurance segment staged a dramatic recovery, according to AM Best, posting its first underwriting profit since 2019.
The biennial study reveals revenue growth, technology adoption and a focus on customer service.
A bill introduced in the U.S. House of Representatives would make staging motor vehicle accidents for insurance payments a federal crime.
A new Big “I” survey finds consumers embrace AI-powered service but still want the expertise and guidance of a dedicated human insurance agent.
