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Top 5 Most-Read Articles in Independent Agent in December

December looked at the 2025 Atlantic hurricane season, the impact of claims management on customer experience, state requirements for paid leave and time off. Plus, state regulations on artificial intelligence (AI) as well as a review of 2025’s top stories.

What Agency Staff Like Most About Their Jobs

The majority of professionals within the insurance industry remain passionate about the industry itself and about helping the people they serve, according to a Vertafore report.

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