News

A new Big “I” survey finds consumers embrace AI-powered service but still want the expertise and guidance of a dedicated human insurance agent.

Almost 2 in 3 independent insurance agents used AI on the job at least a few times in the past year, making agency governance all the more crucial.

July brought the news that the property & casualty industry’s 2025 underwriting results were the strongest in a decade.

After several years of hard market conditions, agencies are renewing emphasis on retention—and those making the most progress are not relying on renewal conversations alone.

The solution enables carriers to proactively deliver renewal quotes directly within Applied Epic before agencies begin the remarketing process. 

The Agency AI Labs, hosted by the Big “I” Agents Council for Technology (ACT), revealed agencies’ top use cases and concerns with artificial intelligence (AI), plus takeaways to get to the next level in AI implementation.

June highlighted 10 young agents making their mark on the insurance industry. And the Big ‘I’ 2026 Market Share Report shows that, despite market headwinds, the independent agency channel is holding strong.  

Last week’s Insurtech Insights conference in New York City explored the unique challenges of implementing artificial intelligence (AI) in the insurance industry.

May brought news of moderating pressures in the long-suffering personal lines space, with early signs that increases in reconstruction costs and personal auto premium hikes may be beginning to slow.

Vertafore introduced several new, practical, artificial intelligence (AI)-powered tools to remove friction from everyday workflows.