Keeping a Human in the Loop Remains Crucial to Insurance Buyers as They Accept AI Tools
A new Big “I” survey finds consumers embrace AI-powered service but still want the expertise and guidance of a dedicated human insurance agent.
A new Big “I” survey finds consumers embrace AI-powered service but still want the expertise and guidance of a dedicated human insurance agent.
Independent Agent magazine explored how tort reform is beginning to counteract the impacts of legal system abuse, litigation financing and nuclear verdicts.
Best Practices agencies continue to deliver excellent profitability above pre-pandemic historical averages, even as organic growth slowed due to a softening property & casualty market.
July brought the news that the property & casualty industry’s 2025 underwriting results were the strongest in a decade.
After several years of hard market conditions, agencies are renewing emphasis on retention—and those making the most progress are not relying on renewal conversations alone.
The independent agency channel maintains a strong position amid improving underwriting results.
An independent agency business listing on the site is included with Big “I” membership.
As personal auto policy shopping reached historic highs, distracted driving also increased, especially among older drivers.
April delivered must-read insights for independent agents, including the retirement of the Safeco brand, hurricane season outlook and member recognition at the 2026 Big “I” Legislative Conference.
For more than a year, the Big “I” worked constructively with Fannie Mae and Freddie Mac to revise their property insurance requirements for federally backed mortgages.