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Agents wanted to know how to handle a demand to add language to a certificate of insurance (COI), as well as the top five workers compensation codes that agents get wrong.

While more than 2 in 3 (69%) say the insurance industry is a great place to work and 4 out of 5 (81%) say they are satisfied with their job, high rates of burnout are threatening to dampen job satisfaction, according to Liberty Mutual and Safeco.

The majority of professionals within the insurance industry remain passionate about the industry itself and about helping the people they serve, according to a Vertafore report.

Here are some important general, state and federal trends to watch in 2024.

Here’s what the perplexing job market, wage growth, the end of the pandemic and more mean for your agency.

One in three U.S. workers say their job has had a negative impact on their mental health over the past six months, according to SHRM.

Organizations of every size and across all industries are losing countless hours to work about work: the time wasted on searching for information, switching between apps and holding status meetings.