Viewpoints

Todd Dailey’s approach to technology follows a simple hierarchy: people, process, then technology.

“I don’t see challenges; I see opportunities to innovate and optimize,” says independent agent Jared Carillo.

Scott McKee is the director of agency recruitment for the Big “I” Alliance Gold program, an agency alliance opportunity available exclusively to Big “I” members.

Kenneth Harper’s passion for servant leadership is what drew him to the insurance industry—and to the political arena. It’s also what prompted him to attend the inaugural Insurance Campaign Institute.

Artificial intelligence (AI) isn’t delivering features, it’s delivering work. Someone has to manage that work.

Here’s why industry designations, independent continuing education (CE) and industry skill training all play an important role in your education journey.

“Many business owners are experts in their industries but may not fully recognize the risks associated with running and growing a business,” says independent agent Mabelyn Lopez.

Kendyl Meseck is the new business intake manager at Goldleaf Surety Services, where she helps clients and agency partners navigate the bonding process.

Relationships have always been at the heart of Doris Zampella’s approach to insurance. As president of EAB Insurance Group, she has built her agency around personalized service and community ties.

To support the continued growth of the insurance industry, fostering collaboration across generations is essential and offers significant benefits for all involved.