Strategies

An elderly couple built a one-story dwelling on their property for themselves and sold the property’s primary dwelling to their child.

Whether out of fear or the false belief that there’s always more time, most agency owners make the same three mistakes in succession planning.

Is the accidental damaging of the electrical line faulty workmanship or ordinary negligence? Who is liable?

Flood risk is rising far beyond flood zones, leaving millions of properties exposed. Agents play a critical role in helping property owners understand risk, coverage gaps and modern flood insurance options.

Nine in 10 drivers are seeing more aggressive, reckless and distracted driving. The good news is independent agents are uniquely positioned to influence driving behavior with both clients and lawmakers.

Artificial intelligence (AI) is not removing agents from the equation. It’s reshaping how customers approach insurance, how work gets done and where agents create the most value.

Without a framework to guide decision-making, escalation and accountability, even the most promising AI initiatives risk stalling—or worse, creating hidden exposure.

Benefits is one of the fastest-growing revenue streams for agencies, but it is also one of the most process-heavy. Intelligent automation is beginning to shift that.

Most property owner policies exclude flood damage, creating serious financial risk. Flood insurance helps protect families, stabilize communities, and speed recovery after devastating flood events. 

Here are three practical ways agents can use AI for promotion without feeling overwhelmed or losing control.