How Claims Innovation Is Redefining the Customer Experience
People expect fast, seamless experiences when it comes to everything, including insurance. Are your carrier partners evolving to meet your customers’ expectations?
People expect fast, seamless experiences when it comes to everything, including insurance. Are your carrier partners evolving to meet your customers’ expectations?
Data has evolved from a back-office function to a front-line strategic tool for independent insurance agencies.
Artificial intelligence (AI) technology can be overwhelming, but it’s not an all-or-nothing game. Here are five steps to thoughtfully implement AI in your agency.
Catastrophe season can stretch even the most experienced insurance professionals to their limits. Between managing claims and fielding urgent questions, staying organized and efficient becomes key to success.
If the storm track intersects the coverage radius in a policy, the insured gets a payout. No questions, adjustors or proof of loss.
Investing in a modern agency management system (AMS) with next-gen capabilities gives your agency the competitive edge it needs to thrive.
The right technology provider can be a game-changer for your agency, delivering positive downstream impacts that extend beyond operational efficiency.
If those experiencing the pain points aren’t involved in validating the proposed tech solution, a lot of time and money can be wasted.
Invest in the right data analytics technology to tap into the full potential of your agency’s data.
As independent agents seek to grow their business, bring on more clients and sell more policies, adopting a data-first mindset across the customer experience (CX) is key.