Strategies

By spending less time on administrative work, independent agents can dedicate more energy to supporting clients and strengthening relationships.

Brokers who consistently deliver results do it by pulling the same five levers.

In a relationship-driven industry, technology’s greatest value lies in giving people more time to do what only they can: advise, connect and build trust.

Here’s what clients value most from their insurance agents, according to a ClientCircle study.

A pallet manufacturing company has a business auto policy that renews in November and a commercial umbrella policy that renews in April.

Using and understanding the net promoter score (NPS) metric can help you take a proactive approach to account management.

Through industry consolidation and collaboration, it is becoming easier to stay on top of digital marketing trends.

How handwritten cards can increase your agency’s retention rates.

Existing client growth is challenging. Here are three ways agencies can better serve their clients and grow revenues.

Here’s why your customer service representatives and account managers should take the lead with cross-selling and up-selling initiatives.