What the Heroics Tax Is Costing Your Agency
The heroics tax is the compounding cost an organization pays when it relies on individual effort to compensate for broken or absent systems. Here’s how to stop paying it.
Technology and Tools
3 Ways to Move AI from Pilot Mode to Performance
Applying artificial intelligence (AI) to isolated tasks makes it difficult to scale into meaningful growth. Here are three ways to take a more disciplined approach.
What AI Can’t Replace in the Independent Agency Model
Judgment, advocacy and trust remain at the core of the agent’s value.
Navigating Commercial Lines Education in the Age of AI
On this episode of Agency Nation Radio, two educators discuss the latest developments in commercial lines, continuing education and more.
How AI Frees Agents to Focus on What Matters
Artificial intelligence (AI) is reducing administrative burden so agents can spend more time advising clients.
Retention Success Happens Beyond Renewal, Says Liberty Mutual Study
After several years of hard market conditions, agencies are renewing emphasis on retention—and those making the most progress are not relying on renewal conversations alone.
Applied Launches Submissionless Insurance Experience with Travelers
The solution enables carriers to proactively deliver renewal quotes directly within Applied Epic before agencies begin the remarketing process.
Independent Agents Are Past AI Hype—Now Comes the Hard Part
Here are four takeaways about where artificial intelligence (AI) stands in the independent agency channel, and what agents need to do next.
AI in Insurance: Threat, Tool or Teammate
It isn’t either-or. See how agents are using artificial intelligence (AI) to strengthen, and not replace, their role with clients.
HSB Announces AI Liability Insurance for Small to Midsized Businesses
The policy covers defense, settlement and judgment costs for third-party claims alleging bodily injury, property damage, or personal and advertising injury arising from the business’ artificial intelligence usage.
