Technology and Tools

No independent agency is an island. Here’s how AI-driven cybercrime and digital outages are prompting carriers to tighten agency agreements with robust cybersecurity mandates.

If your agency wants to improve client retention and acquisition, marketing is a must. Here are three impactful ways automation can be integrated into your marketing processes.

Fribourg’s experience working in a cybersecurity distributor startup firm led to the creation of BlueZone Cyber Solutions, which combines expertise in both insurance and cybersecurity.

Karnina Szymanski leads all aspects of customer experience for Bold Penguin. Her personal and professional mission is to elevate the next generation of leaders within the insurance industry.

When choosing carriers to work with, agents listed the quality of product offerings as the most important factor, followed by great customer service and ease of business enabled by technology.

The industry must begin to rebuild relationships, truly committing to providing a better customer experience through transparency, education and innovation.

Whether you’re a tech-savvy agent or just starting to explore what technology can do for your agency, this episode is packed with valuable insights to help you thrive in today’s digital landscape.

If those experiencing the pain points aren’t involved in validating the proposed tech solution, a lot of time and money can be wasted.

Cyber warranties are no substitute for cyber liability insurance policies. Here’s where warranties leave clients unprotected and why cyber insurance is a more comprehensive risk transfer solution.