Technology and Tools

While technology in the benefits industry had focused primarily on employee access, today’s priority is eliminating friction for employees, employers and brokers

Benefits is one of the fastest-growing revenue streams for agencies, but it is also one of the most process-heavy. Intelligent automation is beginning to shift that.

Inaccurate coding can be a costly mistake. Here are the workers comp class codes that are most frequently reclassified by The National Council on Compensation Insurance (NCCI) and what to use instead.