Meet the Women Driving Innovation in InsurTech
In this Q&A series, Independent Agent magazine and the Big “I” Agents Council for Technology spotlights women in InsurTech.
Technology and Tools
Hiring Smart: How Independent Agencies Can Compete for Talent
On this episode of Agency Nation Radio, Jennifer Becker, Big “I” executive director of research and education, is joined by Claudia St. John, founder and CEO of The Workplace Advisors. During the episode, they explore how small independent insurance agencies can compete with large corporations for talent; whether artificial intelligence (AI) is helping agencies address staffing shortages or simply adding another layer of complexity; and what agency owners…
Top 5 Most-Read Articles in Independent Agent in January
The new year kicked off with hard-won pieces of advice from seasoned agency leaders, plus Big “I” Virtual University experts’ takes on whether a first named insured can cancel a homeowners policy without the signature of the second.
How AI Is Impacting the EPLI Market
The rise of artificial intelligence (AI) and its growing role in employee recruitment and management is set to reshape the employment practices liability insurance (EPLI) market through 2026 and beyond.
Why Adding, Not Reducing, Headcount Can Fuel Growth in The AI Era
AI may reduce manual work, but it does not reduce the need for skilled people. In fact, it increases it.
Top 5 Most-Read Articles in Independent Agent in December
December looked at the 2025 Atlantic hurricane season, the impact of claims management on customer experience, state requirements for paid leave and time off. Plus, state regulations on artificial intelligence (AI) as well as a review of 2025’s top stories.
7 Unwritten Rules for Running an Independent Insurance Agency
Every agency has its own “unwritten rules”: those lessons, bits of wisdom or do’s and don’ts that may not show up in trainings or be written down anywhere but make all the difference in running a successful business
Holding the Cards: Empowering Agents in Their Carrier Relationships
Agencies can reduce friction with their carrier partners to make claims and compensation more transparent, accurate and user-friendly.
License to Lead: Meet Young Agent Audriana Misic
“It’s all about embracing artificial intelligence (AI),” says young agent Audriana Misic. “Not to replace people but to make what we do more efficient and effective.”
License to Lead: Meet Young Agent Lucas Anderson
“We need to encourage other young professionals to get into the industry and understand that it has a lot of opportunities,” says young agent Lucas Anderson. “I had the privilege of being born into it, there are a lot of people who fall backwards into it, but we need to turn it into an industry…
