Declaration of Independents: Michelle O’Connor
When Michelle O’Connor and her husband started their insurance agency 25 years ago, they knew from the very beginning that joining the Independent Insurance Agents of North Carolina was a must.

When Michelle O’Connor and her husband started their insurance agency 25 years ago, they knew from the very beginning that joining the Independent Insurance Agents of North Carolina was a must.
As the cyber threat landscape becomes more complex, preparedness against cyber risks is declining with only 73% of U.S. business leaders feeling resilient against the cyber risk.
Clyde & Co, a global law firm, predicts a sharp increase in AI-related cases, particularly class action lawsuits, in 2024 and beyond.
The global average breach cost reached $4.45 million, with detection and escalation the most expensive component—indicating a shift toward more extended and complex investigations.
Here’s what to do if your agency website is targeted by a demand letter.
While compliance has often been considered a costly and tedious—but necessary—issue, it can offer valuable opportunities to increase profitability.
Is a verbal response acceptable or is there a formal way an agency needs to document proof of consent prior to texting?
Companies entrusted with its customers’ financial data are shifting their messaging to emphasize the steps they are taking to ensure the safety of that data.
In the face of a cyberattack, agents and brokers are presented with a double-edged sword: business interruption costs and reputation loss on one side, and regulatory requirements on the other.
With COVID-19 increasing online traffic, it’s more important than ever to ensure your website is accessibility-compliant with the Americans with Disability Act. Use these resources to be proactive about compliance.