Agents Using AI Save 4 Hours a Week, Says Liberty Mutual Study
Almost 2 in 3 independent insurance agents used AI on the job at least a few times in the past year, making agency governance all the more crucial.
Technology and Tools
Why AI Belongs on Your Org Chart, Not in Your Tech Stack
Artificial intelligence (AI) isn’t delivering features, it’s delivering work. Someone has to manage that work.
Staying Unmistakably Human in the Age of AI
Here are five practical ways independent agents can leverage artificial intelligence (AI) while focusing on authentic human connection.
Top 5 Most-Read Articles in Independent Agent in July
July brought the news that the property & casualty industry’s 2025 underwriting results were the strongest in a decade.
Human Touch: How Low-Tech Interactions Lead to High-Impact Payoffs
Here’s how independent insurance agents are prioritizing low-tech interactions for high-impact payoffs in marketing, sales and customer service.
3 Ways to Move AI from Pilot Mode to Performance
Applying artificial intelligence (AI) to isolated tasks makes it difficult to scale into meaningful growth. Here are three ways to take a more disciplined approach.
Navigating Commercial Lines Education in the Age of AI
On this episode of Agency Nation Radio, two educators discuss the latest developments in commercial lines, continuing education and more.
Retention Success Happens Beyond Renewal, Says Liberty Mutual Study
After several years of hard market conditions, agencies are renewing emphasis on retention—and those making the most progress are not relying on renewal conversations alone.
Applied Launches Submissionless Insurance Experience with Travelers
The solution enables carriers to proactively deliver renewal quotes directly within Applied Epic before agencies begin the remarketing process.
Independent Agents Are Past AI Hype—Now Comes the Hard Part
Here are four takeaways about where artificial intelligence (AI) stands in the independent agency channel, and what agents need to do next.
