The Agency AI Labs, hosted by the Big “I” Agents Council for Technology (ACT), revealed agencies’ top use cases and concerns with artificial intelligence (AI), plus takeaways to get to the next level in AI implementation.
By spending less time on administrative work, independent agents can dedicate more energy to supporting clients and strengthening relationships.
Given the rapidly evolving regulatory and business landscape, here are four steps agents may wish to consider as they evaluate and deploy new AI tools and functionality.
June highlighted 10 young agents making their mark on the insurance industry. And the Big ‘I’ 2026 Market Share Report shows that, despite market headwinds, the independent agency channel is holding strong.
Everyone in insurance talks about growing distribution. But the gap between wanting more producers and actually activating them fast is where agencies lose ground — and talent.
Last week’s Insurtech Insights conference in New York City explored the unique challenges of implementing artificial intelligence (AI) in the insurance industry.
May brought news of moderating pressures in the long-suffering personal lines space, with early signs that increases in reconstruction costs and personal auto premium hikes may be beginning to slow.
As administrative roles shrink, experienced professionals are becoming more critical, and organizations are facing a growing gap between technological capability and human expertise.
Jackson Rollo did not grow up dreaming of insurance. But like many second-generation leaders, once he found his way into the business, he stayed because of the relationships, responsibility and real impact independent agents can have in their communities.
On this special episode of Agency Nation Radio, Will Jones, editor-in-chief of Independent Agent magazine, chats with Amy Zupon, chief executive officer, and Rick Warter, chief customer officer, both from Vertafore, during last month’s Accelerate conference in Las Vegas.
