Why Project Managers and Change Managers Need to Stop Running on Separate Tracks
The system goes live and the project is declared a success. But then, six months later, someone asks: Is anyone actually using it?
Technology and Tools
5 Ways Insurance Agencies Can Reduce AI-Driven E&O Exposures
While the advantages of artificial intelligence (AI) can be significant, these benefits come with risks. Here are five ways to manage your agency’s exposure.
Agents Using AI Save 4 Hours a Week, Says Liberty Mutual Study
Almost 2 in 3 independent insurance agents used AI on the job at least a few times in the past year, making agency governance all the more crucial.
Why AI Belongs on Your Org Chart, Not in Your Tech Stack
Artificial intelligence (AI) isn’t delivering features, it’s delivering work. Someone has to manage that work.
How High-Performing Agencies Keep Their Best Agents
Many agents are not leaving because they lack earning potential. They are leaving because the day-to-day experience of doing their job has become unnecessarily difficult.
What the Heroics Tax Is Costing Your Agency
The heroics tax is the compounding cost an organization pays when it relies on individual effort to compensate for broken or absent systems. Here’s how to stop paying it.
3 Ways to Move AI from Pilot Mode to Performance
Applying artificial intelligence (AI) to isolated tasks makes it difficult to scale into meaningful growth. Here are three ways to take a more disciplined approach.
What AI Can’t Replace in the Independent Agency Model
Judgment, advocacy and trust remain at the core of the agent’s value.
How AI Frees Agents to Focus on What Matters
Artificial intelligence (AI) is reducing administrative burden so agents can spend more time advising clients.
Applied Launches Submissionless Insurance Experience with Travelers
The solution enables carriers to proactively deliver renewal quotes directly within Applied Epic before agencies begin the remarketing process.
