AI in Insurance: Threat, Tool or Teammate
It isn’t either-or. See how agents are using artificial intelligence (AI) to strengthen, and not replace, their role with clients.
Technology and Tools
Will AI Replace Independent Agents?
Artificial intelligence (AI) is reshaping insurance workflows, but it isn’t replacing the agent. Technology fits, but human expertise still leads.
Top 5 Most-Read Articles in Independent Agent in June
June highlighted 10 young agents making their mark on the insurance industry. And the Big ‘I’ 2026 Market Share Report shows that, despite market headwinds, the independent agency channel is holding strong.
The Binder Problem: How AI Can Improve Procedure Documentation
When the gap is too big between documentation and the moment someone needs an answer, people don’t go to the manual. They ask around or guess.
Top 5 Most-Read Articles in Independent Agent in May
May brought news of moderating pressures in the long-suffering personal lines space, with early signs that increases in reconstruction costs and personal auto premium hikes may be beginning to slow.
Agency Nation Meets: Avery Moore
Avery Moore is the owner of ECI Insurance and serves on the Big “I” national Young Agents Committee and in leadership roles at the state and local levels.
How Parametric Insurance Can Help Your Commercial Clients
Parametric insurance has been around for many years, but with increased data granularity and availability, these special policies are now widely available to fill coverage gaps under admitted policies.
Agent Charter: Creating an AI Governance Framework to Ensure Operational Reliance
Without a framework to guide decision-making, escalation and accountability, even the most promising AI initiatives risk stalling—or worse, creating hidden exposure.
Practical Ways to Use AI in Everyday Marketing
Here are three practical ways agents can use AI for promotion without feeling overwhelmed or losing control.
What Agencies Got Right With AI Adoption—And The First Steps They Took
The agencies that have adopted artificial intelligence (AI) successfully didn’t start with a big rollout; they started with a conversation with their staff first, then with their clients.
