Insurance Consumers Divided Over AI Use, Want Agent Involvement
Clients place significant value on the human expertise offered by their independent insurance agent and have mixed feelings about their agent’s artificial intelligence (AI) use.
Technology and Tools
Top 5 Most-Read Articles in Independent Agent in December
December looked at the 2025 Atlantic hurricane season, the impact of claims management on customer experience, state requirements for paid leave and time off. Plus, state regulations on artificial intelligence (AI) as well as a review of 2025’s top stories.
Declaration of Independents: Will Canterbury
Will Canterbury is an entrepreneur in the truest sense. From running a lawn care business to pursuing a music career to selling furniture, Canterbury has done it all.
Surety Bonds: How AI and Inflation Are Impacting the Market
While the global surety market is expected to continue to grow through 2032, it has yet to see changes driven by funding allocation for government contracts or by tariffs.
Independent Agent Magazine Reviews the Biggest Stories of 2025
This end-of-year episode of Agency Nation Radio is brought to you by the editors of Independent Agent magazine. Will Jones, editor-in-chief, hosts the discussion and is joined by Olivia Overman, content editor, and AnneMarie McPherson Spears, news editor.
Trump Takes Aim at State Regulation of AI
President Donald Trump issued an executive order that seeks to restrict states’ ability to regulate artificial intelligence (AI).
5 Predictions for the Insurance Industry in 2026
From artificial intelligence (AI)-driven operational shifts and dynamic climate modeling to heightened cyber and privacy risks, 2026 is shaping up to be a year of transformation for the insurance industry.
Top 5 Most-Read Articles in Independent Agent in November
Articles examined the trend of expanding telematics data, strategies to prevent errors & omissions claims after a merger or acquisition, and how artificial intelligence (AI) can cause E&O exposures.
Preventing E&O Claims After a Merger or Acquisition
As errors & omissions from post-merger & acquisition missteps rise, here are four ways agencies can reduce exposure after a deal is done.
From Burnout to Breakthrough: How AI-Powered Risk Intelligence Helps Agencies Refocus on Hero Work
In a relationship-driven industry, technology’s greatest value lies in giving people more time to do what only they can: advise, connect and build trust.
