Navigating Commercial Lines Education in the Age of AI
On this episode of Agency Nation Radio, two educators discuss the latest developments in commercial lines, continuing education and more.
Technology and Tools
Retention Success Happens Beyond Renewal, Says Liberty Mutual Study
After several years of hard market conditions, agencies are renewing emphasis on retention—and those making the most progress are not relying on renewal conversations alone.
Applied Launches Submissionless Insurance Experience with Travelers
The solution enables carriers to proactively deliver renewal quotes directly within Applied Epic before agencies begin the remarketing process.
Independent Agents Are Past AI Hype—Now Comes the Hard Part
Here are four takeaways about where artificial intelligence (AI) stands in the independent agency channel, and what agents need to do next.
HSB Announces AI Liability Insurance for Small to Midsized Businesses
The policy covers defense, settlement and judgment costs for third-party claims alleging bodily injury, property damage, or personal and advertising injury arising from the business’ artificial intelligence usage.
ACT Agency AI Labs: How Real Agencies Are Using AI
The Agency AI Labs, hosted by the Big “I” Agents Council for Technology (ACT), revealed agencies’ top use cases and concerns with artificial intelligence (AI), plus takeaways to get to the next level in AI implementation.
3 Workflows That Are Stealing Your Day
By spending less time on administrative work, independent agents can dedicate more energy to supporting clients and strengthening relationships.
4 Practical Steps for Effective AI Governance
Given the rapidly evolving regulatory and business landscape, here are four steps agents may wish to consider as they evaluate and deploy new AI tools and functionality.
Top 5 Most-Read Articles in Independent Agent in June
June highlighted 10 young agents making their mark on the insurance industry. And the Big ‘I’ 2026 Market Share Report shows that, despite market headwinds, the independent agency channel is holding strong.
From Recruiting to Revenue: Building an Automated Future
Everyone in insurance talks about growing distribution. But the gap between wanting more producers and actually activating them fast is where agencies lose ground — and talent.
