Amid increasing adoption and experimentation, and a lack of internal governance, trust and reliability are the main concerns for agents regarding broader artificial intelligence (AI) adoption.
Here are five specific applications of AI-powered data analytics that can improve agency operations.
At Ivans Connect 2025, the Big “I” Agents Council for Technology (ACT) hosted roundtable sessions that went beyond tools and systems and centered on the people who use them, the friction they face and the future they want to build.
December looked at the 2025 Atlantic hurricane season, the impact of claims management on customer experience, state requirements for paid leave and time off. Plus, state regulations on artificial intelligence (AI) as well as a review of 2025’s top stories.
Every agency has its own “unwritten rules”: those lessons, bits of wisdom or do’s and don’ts that may not show up in trainings or be written down anywhere but make all the difference in running a successful business
People expect fast, seamless experiences when it comes to everything, including insurance. Are your carrier partners evolving to meet your customers’ expectations?
Data has evolved from a back-office function to a front-line strategic tool for independent insurance agencies.
This episode of Agency Nation Radio is the fourth and final episode in a special series about artificial intelligence (AI) brought to you by the Big “I” Agents Council for Technology’s (ACT) AI workgroup.
In this third episode of Agency Nation Radio’s AI series from the ACT AI Workgroup, host Kasey Connors, Executive Director of the Agents Council for Technology, is joined by agency owner Jake Holehouse of HH Insurance and Dale Steinke, director, Agent for the Future Advisors at Liberty Mutual and Safeco Insurance.
This episode of a special series from the Big “I” Agents Council for Technology (ACT) unpacks real-world lessons from implementing artificial intelligence (AI).
