Technology and Tools

Here are five practical ways independent agents can leverage artificial intelligence (AI) while focusing on authentic human connection.

As the commercial lines market softens and carrier appetite changes, agencies positioned for growth are the ones with clean data, consistent workflows and technology that helps them respond in real time.

Here’s how independent insurance agents are prioritizing low-tech interactions for high-impact payoffs in marketing, sales and customer service.

The heroics tax is the compounding cost an organization pays when it relies on individual effort to compensate for broken or absent systems. Here’s how to stop paying it.

Applying artificial intelligence (AI) to isolated tasks makes it difficult to scale into meaningful growth. Here are three ways to take a more disciplined approach.

Judgment, advocacy and trust remain at the core of the agent’s value. 

On this episode of Agency Nation Radio, two educators discuss the latest developments in commercial lines, continuing education and more.

Artificial intelligence (AI) is reducing administrative burden so agents can spend more time advising clients.

Here are four takeaways about where artificial intelligence (AI) stands in the independent agency channel, and what agents need to do next.

It isn’t either-or. See how agents are using artificial intelligence (AI) to strengthen, and not replace, their role with clients.