When an agent reframes a common problem with a distinct perspective, they stand out, making people slow their social scrolls and lean in to hear a perspective they hadn’t considered before.
Relationships will always remain the heart of the insurance business. But in today’s environment, the agencies that combine strong relationships with operational efficiency will be the ones best positioned to grow.
One in three consumers would consider digitally altering their claim photos or documents, according to a report released by Verisk.
As organizations move beyond experimentation, AI is beginning to reshape the underlying workflows that power insurance operations. The shift is less about adding another tool to the stack and more about fundamentally rewiring how work gets done across the industry.
As businesses rely more heavily on outside platforms for day-to-day operations, agents play a critical role in helping clients understand where they are most vulnerable and how their insurance coverage should respond.
By combining smarter product design, more proactive client engagement and the adoption of artificial intelligence (AI), the personal auto market is changing.
The vast majority of law firm professional liability policies do not have express AI exclusions. This is particularly important as law firms increasingly rely on AI applications.
Artificial intelligence (AI) allows employees to work smarter by eliminating mindless, repetitive tasks, but it is critical to realize its limitations and know that it is just one tool in your toolbox.
February opened with agencies maintaining a strong interest in exploring and adopting artificial intelligence (AI), the launch of a ChatGPT app and a report from the Big “I” indicating that more agencies plan to expand their use of AI.
How are shifting trends impacting independent agents’ personal lines strategies? And what do clients want from their insurance relationships? Here are seven trends for the future of personal lines insurance.
