InsurTech Insights 2025: The Rise of Agentic AI and Task-Specific Tech
This year’s conference continued to debunk the myth that technology will replace insurance agents, making it clear that agents are not becoming obsolete—they’re evolving.

This year’s conference continued to debunk the myth that technology will replace insurance agents, making it clear that agents are not becoming obsolete—they’re evolving.
While most homeowners are familiar with common risk areas and the technologies designed to mitigate them, relatively few have implemented these solutions in their own homes, according to The Hanover.
While more than 2 in 3 (69%) say the insurance industry is a great place to work and 4 out of 5 (81%) say they are satisfied with their job, high rates of burnout are threatening to dampen job satisfaction, according to Liberty Mutual and Safeco.
Agencies can elevate their online presence with real-time analytics, actionable insights and a user-friendly interface.
The acquisition will unlock even more potential for Vertafore MGA customers by adding a modern agent portal, a powerful underwriting workbench and flexible workflow automation.
In general, attitudes around implementing artificial intelligence (AI) are mixed, with 64% of principals interested in how AI can improve their business, says a Safeco and Liberty Mutual study.
For the seventh year in a row, the Big “I” and J.D. Power teamed up to measure property & casualty independent insurance agent perceptions of their carriers.
The study looks at the independent agency ecosystem as it gains distance from the pandemic and navigates the obstacles presented by the hard market.
As the cyber threat landscape becomes more complex, preparedness against cyber risks is declining with only 73% of U.S. business leaders feeling resilient against the cyber risk.
A key theme of this year’s Applied Net 2024 event was cutting through the noise associated with artificial intelligence (AI) technology and driving productivity for agencies large and small.