News

One in three consumers would consider digitally altering their claim photos or documents, according to a report released by Verisk.

February opened with agencies maintaining a strong interest in exploring and adopting artificial intelligence (AI), the launch of a ChatGPT app and a report from the Big “I” indicating that more agencies plan to expand their use of AI.

Cyber threats are no longer designed solely to cause immediate business disruption. Instead, it’s about the long-tail aftershocks that follow.

Amid increasing adoption and experimentation, and a lack of internal governance, trust and reliability are the main concerns for agents regarding broader artificial intelligence (AI) adoption.

Insurify, an online insurance comparison platform, released a ChatGPT app that allows users to browse, research and compare auto insurance directly through the artificial intelligence (AI) platform’s new app library.

The new year kicked off with hard-won pieces of advice from seasoned agency leaders, plus Big “I” Virtual University experts’ takes on whether a first named insured can cancel a homeowners policy without the signature of the second.

Clients place significant value on the human expertise offered by their independent insurance agent and have mixed feelings about their agent’s artificial intelligence (AI) use.

December looked at the 2025 Atlantic hurricane season, the impact of claims management on customer experience, state requirements for paid leave and time off. Plus, state regulations on artificial intelligence (AI) as well as a review of 2025’s top stories.

President Donald Trump issued an executive order that seeks to restrict states’ ability to regulate artificial intelligence (AI).

Liberty Mutual awarded four Big “I” members for embracing innovative technologies, bringing value to their customers and empowering their employees.