7 Findings From the 2024 Agency Universe Study
The study looks at the independent agency ecosystem as it gains distance from the pandemic and navigates the obstacles presented by the hard market.

The study looks at the independent agency ecosystem as it gains distance from the pandemic and navigates the obstacles presented by the hard market.
As auto insurance shopping rates rose during the fourth quarter of 2023, carrier retention rates dropped.
As many as 46% of Americans have considered or have already taken a higher deductible to save money on insurance, while 22% have considered going uninsured to save money.
Four Big “I” members were recognized for implementing cutting-edge technology, investing in recruiting and training top talent, and finding creative ways to position their agencies for long-term growth.
Best Practices agencies continue exceptional organic growth and invest in young producer development, according to the latest study update.
The toolkit assists Big “I” member agencies in navigating the current insurance market and helps them effectively communicate with their clients.