Magazine

The heroics tax is the compounding cost an organization pays when it relies on individual effort to compensate for broken or absent systems. Here’s how to stop paying it.

Employee burnout takes a toll on health, productivity and ultimately an agency’s bottom line.

Recognizing the signs in a coworker is not about overstepping boundaries but about fostering a culture of empathy and care.

As hard as it may be to believe, the oldest wave of Generation Z is now hitting their late twenties. While Gen Z insurance needs are evolving, they’re not too different from their predecessors.

Agencies and brokerages that understand the main factors driving people to switch or leave jobs can achieve much better retention and potentially hold on to the talent that drive growth.

When pursuing diverse talent, taking new approaches to the recruiting process will help you be successful in finding candidates in places that you haven’t considered before.

As COVID-19 continues to wreak havoc on the economy, 2022 will be a challenging year to find and keep workers. Build a successful hiring and retention strategy with these five tips.

In a challenging workforce and health insurance environment, offering small business clients an excepted benefits health insurance plan is one solution.

Employee retention may not be the top issue on many employer’s minds—but there’s no time like the present to take steps to improve team spirit, encourage performance improvement and ultimately, instill loyalty.

While there’s a strong business case for a diverse workforce, employers must focus on creating an inclusive culture to make a long-term impact.