Magazine

Independent Agent magazine speaks with an agent from each revenue category about their experiences with the Best Practices Study and how their business operates.

To get an idea of how the Best Practices process can benefit your agency, start by picking one metric, review the results, and then use the proper tools or seek education to address the performance gaps.

As the Best Practices Study hits the 30-year milestone, meet the top-performing agencies in each of the six revenue categories from the current study, and find out how they used the program to go from good to better to the best.

This year’s benchmarking analysis examines four key areas in which independent agencies must go beyond day-to-day chaos to rethink the fundamentals.

Overwhelmed by the wealth of data in the Best Practices Study? Focusing on these valuable metrics can help your agency thrive in 2019 and beyond.

To develop and execute strategy that drives profit and increases client retention, human teams must be built for maximum effectiveness. Here’s how to realize shared objectives.

Have you had your fill of platitudes and magic bullet solutions to your agency’s problems? Do you wish there was a source of accurate and credible information on what the top agencies are really doing that makes them successful?