Magazine

Has a Starbucks barista ever asked you if you want to add a “warm roll” or “yummy treat” to your order? There’s no pushing and no hard sell—but it works.

Thanks to the internet, we have started to compare ourselves to goals that seem so out of reach, they make us feel discouraged. And what affects your employees in their personal lives also affects their work life and productivity.

To better connect with consumers, ditch the insurance jargon and communicate in a way that’s interesting and relevant to those doing business with you.

Trends cited in the 2016 Future One Agency Universe Study aren’t the only ones that will impact the independent agency system. Here are three other threats and opportunities that didn’t make the list, but still deserve your attention.

In the early 1930s, Vincent Pavese and D. Carl McCormick founded eponymous agencies in New Jersey. In 1977, their sons merged the Perth Amboy and New Brunswick firms—and today, their grandsons are third-generation owners and operators.

This third-generation agency owner learned from his father to be careful, thorough and scrupulous.

To protect residential and commercial construction sites against unique hazards, Schinnerer expands its builders risk program to include commercial, remodel, renovations and installation floaters in addition to residential coverage.

Property owners and managers are struggling to keep up with modifications to Department of Housing and Urban Development regulations—and finding themselves unprotected when it comes to discrimination suits.

A job interview is an opportunity for a candidate to put their best foot forward. How can you dig beneath the surface for information about performance?

Thanks to a recent court case which changed a long-standing rule regarding control of employees, employers that use staffing agencies, independent contractors or franchisors now face an EPLI risk they did not have in the past.