Issue Archive - IA Magazine

November 2019

Volume 116, No. 11

November 2019

Against the Grain: When Industry Trends Don't Apply

Industry trends suggest smaller agencies are more likely to be personal lines-dominant. Here’s why that isn’t always the case—and how agents are writing personal lines into their long-term plan.

New Tune: Understanding ISO’s Recent Changes to the PAP

Insurance Services Office filed 30 changes to its personal auto policy program effective Sept. 1, 2018. Over a year later, most carriers have adopted the new language. How well do you understand the changes ISO made to the base PAP form?

How Advances in Technology Impact Personal Lines Coverage

It shouldn’t be news to anyone that technological advancements are shaping the world around us. But because new technology changes the way we live, work and play, independent agents need to keep up to date.

New Lines: Changing the Telemedicine Conversation

Why are we still talking about telemedicine the same way we have for the last five or so years? Here are six ways to move the conversation from just the basics to building an effective, successful program

How Much Does a Bad Hire Costs Your Agency?

When you’re slow to hire and quick to fire, you’re more likely to find—and retain—top performers.

Agency Profile: Getting Personal

In a market dominated by captives, The Canopy Group converts 1,500-plus new personal lines clients per year. The strategy: Educate consumers about the advantages of independent agents.

Declaration of Independents: Lynn Salinas

Taylor Insurance Agency gave Lynn Salinas her first part-time job when she turned 16. Nearly four decades later, Salinas runs the only business she’s ever worked for—if you don’t count the family beef farm where she was raised.