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Balancing Act: Customers Demand Both a Digital and Personal Experience https://www.iamagazine.com/strategies/balancing-act-customers-demand-both-a-digital-and-personal-experienceBalancing Act: Customers Demand Both a Digital and Personal Experience While 73% of independent agents say their customers expect a fully digital experience, 91% report an increase in customers' desire to speak to an agent when they have questions. 2/16/2021 5:00:00 AMTechnologyTechnology Agency Operations & Best PracticesStrategiesBill Suneson
Vertafore Partners with Rocket Referrals to Provide New CRM Tools https://www.iamagazine.com/news/vertafore-partners-with-rocket-referrals-to-provide-new-crm-toolsVertafore Partners with Rocket Referrals to Provide New CRM Tools The partnership aims to help independent agencies build stronger relationships with their clients through more meaningful engagement, direct from their agency management system.2/25/2021 2:00:00 PMIn the NewsIn the News TechnologyNewsOlivia Overman
P-C InsurTech Funding Hits Record $4.7B in 2020https://www.iamagazine.com/news/p-c-insurtech-funding-hits-record-4-7b-in-2020P-C InsurTech Funding Hits Record $4.7B in 2020The billions invested in property-casualty InsurTechs last year is a sign that this sector of the industry will continue to grow, especially in the post-COVID-19 world. 2/4/2021 11:10:00 AMIn the NewsTechnology In the NewsNewsJan Alex
Now Is the Time to Make Sure Your Website Is Accessiblehttps://www.iamagazine.com/strategies/now-is-the-time-to-make-sure-your-website-is-accessibleNow Is the Time to Make Sure Your Website Is AccessibleWith COVID-19 increasing online traffic, it’s more important than ever to ensure your website is accessibility-compliant with the Americans with Disability Act. Use these resources to be proactive about compliance. 8/27/2020 4:10:00 AMTechnologySales & Marketing TechnologyStrategiesRon Berg and Eric Lipton
Applied Systems to Acquire EZLynxhttps://www.iamagazine.com/news/applied-systems-to-acquire-ezlynxApplied Systems to Acquire EZLynxToday, Applied Systems, one of the world's largest providers of agency management systems, announced it will acquire EZLynx, a pioneer in real-time comparative rating.1/14/2021 11:00:00 AMAnnouncements & EventsTechnology Announcements & EventsNewsWill Jones
Reacting to Change: After Technology, Culture Comes Firsthttps://www.iamagazine.com/news/reacting-to-change-after-technology-culture-comes-firstReacting to Change: After Technology, Culture Comes FirstAt NetVU’s Accelerate conference in Atlanta, Amy Zupon, CEO of Vertafore, explained how independent agencies can use technology to streamline their connections with carriers and shared five key values that have the power transform the culture at your agency.5/17/2018 10:08:19 PMTechnologyAgency Operations & Best Practices TechnologyNewsJacquelyn Connelly