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Independent Agent Magazine

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Customer Satisfaction Flat Despite Rebates from Auto Insurershttps://www.iamagazine.com/news/customer-satisfaction-flat-despite-rebates-from-auto-insurersCustomer Satisfaction Flat Despite Rebates from Auto InsurersThe main reason why customer satisfaction has stalled: Companies are missing the mark on effective communication with customers.6/16/2021 6:00:00 PMAutoIn the News Auto Personal LinesNewsOlivia Overman
Is Floor Damage During Delivery Covered Under CGL or BAP?https://www.iamagazine.com/strategies/is-floor-damage-during-delivery-covered-under-cgl-or-bapIs Floor Damage During Delivery Covered Under CGL or BAP?The insured delivers a refrigerator to a customer. Once in the house, the insured takes the fridge off the dolly to maneuver a small space, but while moving the fridge by hand they scratch the floor.6/11/2021 4:00:00 AMCommercial LinesCommercial Lines AutoStrategiesBig “I” Virtual University Faculty
Allstate to Acquire SafeAuto, Progressive Finalize Protective Deal https://www.iamagazine.com/news/allstate-to-acquire-safeauto-progressive-finalize-protective-dealAllstate to Acquire SafeAuto, Progressive Finalize Protective Deal The acquisition will allow SafeAuto to grow its platform in the non-standard space. Additionally, Progressive finalized the acquisition of transportation insurer Protective Insurance Corp. ahead of schedule.6/3/2021 11:55:00 AMAutoIn the News AutoNewsAnneMarie McPherson
2021 Auto Insurance Trends Report Recaps a Bumpy Yearhttps://www.iamagazine.com/news/2021-auto-insurance-trends-report-recaps-a-bumpy-year2021 Auto Insurance Trends Report Recaps a Bumpy YearCOVID-19’s evolving impact on the personal auto market is still unfolding. Keeping up-to-speed on trends and projections can help prepare for the road ahead. 5/20/2021 4:00:00 AMAutoAuto In the NewsNewsAnneMarie McPherson
How COVID-19 is Accelerating Auto Claims Automation https://www.iamagazine.com/news/how-covid-19-is-accelerating-auto-claims-automationHow COVID-19 is Accelerating Auto Claims Automation A LexisNexis report illustrates that the secret to moving toward a touchless claims process may be through a hybrid model—and that insurance carriers can do more to turn virtual claims processing into a competitive advantage. 5/6/2021 10:00:00 AMAutoAuto In the NewsNewsOlivia Overman
Distracted Driving, Fatalities Increase During Pandemichttps://www.iamagazine.com/topics/topic/in-the-news/distracted-driving-fatalities-increase-during-pandemicDistracted Driving, Fatalities Increase During PandemicAn increase in distracted driving during the coronavirus pandemic may have contributed to more hazardous roads, according to the 2021 Travelers Risk Index on distracted driving. 4/22/2021 10:05:00 AMIn the NewsAutoIn the NewsOlivia Overman