| Customer Satisfaction Flat Despite Rebates from Auto Insurers | | https://www.iamagazine.com/news/customer-satisfaction-flat-despite-rebates-from-auto-insurers | Customer Satisfaction Flat Despite Rebates from Auto Insurers | The main reason why customer satisfaction has stalled: Companies are missing the mark on effective communication with customers. | 6/16/2021 6:00:00 PM | Auto | In the News
Auto
Personal Lines | News | Olivia Overman | | |
| Is Floor Damage During Delivery Covered Under CGL or BAP? | | https://www.iamagazine.com/strategies/is-floor-damage-during-delivery-covered-under-cgl-or-bap | Is Floor Damage During Delivery Covered Under CGL or BAP? | The insured delivers a refrigerator to a customer. Once in the house, the insured takes the fridge off the dolly to maneuver a small space, but while moving the fridge by hand they scratch the floor. | 6/11/2021 4:00:00 AM | Commercial Lines | Commercial Lines
Auto | Strategies | Big “I” Virtual University Faculty | | |
| Allstate to Acquire SafeAuto, Progressive Finalize Protective Deal | | https://www.iamagazine.com/news/allstate-to-acquire-safeauto-progressive-finalize-protective-deal | Allstate to Acquire SafeAuto, Progressive Finalize Protective Deal | The acquisition will allow SafeAuto to grow its platform in the non-standard space. Additionally, Progressive finalized the acquisition of transportation insurer Protective Insurance Corp. ahead of schedule. | 6/3/2021 11:55:00 AM | Auto | In the News
Auto | News | AnneMarie McPherson | | |
| 2021 Auto Insurance Trends Report Recaps a Bumpy Year | | https://www.iamagazine.com/news/2021-auto-insurance-trends-report-recaps-a-bumpy-year | 2021 Auto Insurance Trends Report Recaps a Bumpy Year | COVID-19’s evolving impact on the personal auto market is still unfolding. Keeping up-to-speed on trends and projections can help prepare for the road ahead. | 5/20/2021 4:00:00 AM | Auto | Auto
In the News | News | AnneMarie McPherson | | |
| How COVID-19 is Accelerating Auto Claims Automation | | https://www.iamagazine.com/news/how-covid-19-is-accelerating-auto-claims-automation | How COVID-19 is Accelerating Auto Claims Automation | A LexisNexis report illustrates that the secret to moving toward a touchless claims process may be through a hybrid model—and that insurance carriers can do more to turn virtual claims processing into a competitive advantage. | 5/6/2021 10:00:00 AM | Auto | Auto
In the News | News | Olivia Overman | | |
| Distracted Driving, Fatalities Increase During Pandemic | | https://www.iamagazine.com/topics/topic/in-the-news/distracted-driving-fatalities-increase-during-pandemic | Distracted Driving, Fatalities Increase During Pandemic | An increase in distracted driving during the coronavirus pandemic may have contributed to more hazardous roads, according to the 2021 Travelers Risk Index on distracted driving. | 4/22/2021 10:05:00 AM | In the News | Auto | In the News | Olivia Overman | | |
