My favorite movie is “Casablanca” (1942), and my favorite scene in this classic takes place outside Rick’s Café. Rick (played by Humphrey Bogart) is having a conversation with French police captain Louis Renault (played by Claude Rains)…
The Big “I” Virtual University “Ask an Expert” service has received several questions regarding CGL coverage when a contractor scratches glass. One claim involved $100,000 in damage to windows of a high-value home…
Everyone is concerned with how to attain quality, how to keep it and how to be known for it. Quality is seen as the factor that can distinguish your agency from its competitors…
The engines revved, my knuckles whitened, my 12-year-old niece laughed. Usually I enjoyed the sound of my niece’s laughter, which tickled your ear like funny flies. But not this time. This time she was laughing at me…
By: Volume 104, No. 5
Real time is helping agencies grow revenues without growing employee counts.
In the summer of 1776 when the delegates to the Second Continental Congress gathered to sign the Declaration of Independence and instantly become traitors to the English crown, Benjamin Franklin purportedly suggested that “we must all hang together or ass
When you think of branding, large companies with big brands, like Nike or Coca-Cola, might come to mind. If you’re a slightly smaller company, your small business needs a brand, too, even if you don’t exactly have the same budget as those huge corporation
The main lobby inside Henry & Miller’s Auctioneers and Appraisals was buzzing with dozens of teen, preteens and men with teenaged hearts—the tops of their heads a seething sea of Yankee caps and astro-boy haircuts. The crowd was there for one reason an
With Memorial Day right around the corner, it’s timely to discuss a common issue regarding above-ground pools: Do they fall under Coverage B—Other Structures or Coverage C —Personal Property under an HO-3 form? This is an important question from a valu