Magazine

By: Volume 113, No. 8

Smart home telematics promise to change the way the insurance industry provides value to consumers—and can help fight the idea that insurance is a commodity.

Big names in the insurance world are throwing their weight behind peer-to-peer insurance startups like Lemonade. Here’s why.

Here are the three most common sources of E&O claims involving HO insurance—and what you can do to defend them or, better yet, avoid them in the first place.

Insurers are hesitant to include cyber liability coverage in personal lines policies—but that doesn’t mean your personal lines clients should remain unprotected.

Many people tend to take it easier during the summer months—including your competitors. Could this be the perfect time to focus on sales?

Highly engaged and productive team members usually work for high-performing offices—with good leaders. Wear these four hats to bring out the best in your team.

Your hiring process begins with your job description. Keep these elements in mind to create a descriptive, thorough explanation of what you expect from candidates.

Reflecting the community it serves is the goal of this U.S. military veteran-owned agency based in greater Washington, D.C., where CSRs collectively speak eight languages and the commercial lines account manager is on active duty with the National Guard.

After major surgery and a nine-week chemotherapy regimen, Heath Ritenour saw the learning opportunity his ailments presented to him. Now, he’s cancer-free and continues to provide his employees “freedom from the corporate nonsense.”