williamjones

These mistakes could be limiting your ability to build healthier relationships, sell more and coach better.

Unlike a data breach, ransomware is a specific kind of cyberattack in which hackers lock up a victim’s systems so they can’t use or access it, then demand money in return for restoring the systems.

Independent agent Shawn Myers finds that specializing in public entities is a great way to help his community. “There is no better way to serve our community than to help protect the infrastructure that serves us,” he says.

Here are some ideas that will put you on the right track toward improving your customers’ experience during the sale, as well as a few ways to maintain a relationship once they’re officially clients.

Here are three principles that can help your marketing and sales departments achieve better synergy.

Independent agent Jack Adams believes the environmental insurance market represents “a tremendous opportunity for agents or brokers,” he says. “New policy sales are slowly increasing, coverage is still not widely understood and insureds are frequently una

A high customer churn rate is bad for business. Here are three ways to make your clients stickier.

By: Volume 116, No. 3

Independent agent David DeLorenzo entered the restaurant insurance market because he wanted to focus on something that brought him “passion in life,” he says. “You’re there as not only an insurance person, but also someone who cares about the industry.”

Heavy catastrophe seasons in recent years have hit the high net-worth personal lines market particularly hard. Here’s what you need to know to deliver the right insurance solutions to your affluent clients.