williamjones

How are shifting trends impacting independent agents’ personal lines strategies? And what do clients want from their insurance relationships? Here are seven trends for the future of personal lines insurance.

In this Q&A series, Independent Agent magazine and the Big “I” Agents Council for Technology spotlights women in InsurTech.

Here are five specific applications of AI-powered data analytics that can improve agency operations.

AI may reduce manual work, but it does not reduce the need for skilled people. In fact, it increases it.

Will Canterbury is an entrepreneur in the truest sense. From running a lawn care business to pursuing a music career to selling furniture, Canterbury has done it all.

Every agency has its own “unwritten rules”: those lessons, bits of wisdom or do’s and don’ts that may not show up in trainings or be written down anywhere but make all the difference in running a successful business

Who really owns that data once it’s stored in a vendor’s system? What happens if an agency decides to switch platforms? And can agents freely connect their data across tools to build the client experience they want, or are they locked into whatever their vendor dictates?

Implementing AI isn’t as simple as plug and play. It takes time to determine what AI can and should do for the agency—and which tools are the right ones for the job.

Vertical AI marries the power of AI with deep insurance expertise and insurance-specific data.

It’s not just about workflow speed—it’s about perception. A quick response signals professionalism, urgency and care.