The Human Side of Leadership in the Age of AI
The leaders who excel in the age of artificial intelligence (AI) will be those who lean harder into the human touch when it matters most.

The leaders who excel in the age of artificial intelligence (AI) will be those who lean harder into the human touch when it matters most.
Here are the answers to some commonly asked questions that may guide you in deciding if an agency alliance is right for your independent insurance agency.
One thing is clear when it comes to catastrophes: Business as usual is no longer an option. Agents are in a prime position to become vocal leaders shaping resilience strategy on a community level.
There are hundreds of clever ways that independent agency professionals across the country are investing the regained time. Across them all, one thing is clear: The extra hour is always time well spent.
Keeping an existing client is far more cost-effective than chasing down a new one. Here are six steps to retain more clients and keep costs down.
On this Agency Nation Radio episode, Courtney Jacobs, owner of Insurance Done Right (IDR) in Biloxi, Mississippi, discusses the complexities of business on the Gulf Coast while also serving in the Air National Guard.
Born and raised on the Mississippi Gulf Coast, Courtney Jacobs began her career as a financial adviser.
Throughout his career, Elliott has played a pivotal role in the Big “I” community at both the state and national levels—from chairing the Young Agents of Kansas (YAK) and the national Young Agents Committee (YAC) to championing political advocacy in his current role as chair of the state government affairs committee.
Here are five ways to bring more personalization into a sales training model.
Elliott has been a driving force in the Big “I” community on both the state and national level, from chairing the Young Agents of Kansas (YAK) and national Young Agents Committee (YAC) to championing political advocacy in his current role as chair of the state government affairs committee.