williamjones

Employee burnout takes a toll on health, productivity and ultimately an agency’s bottom line.

In April, the Big “I” Diversity Council hosted the Inclusive Agency Roundtable, which brought together independent agents, company partners and industry leaders to discuss actionable strategies for creating more inclusive agencies.

Angela Ripley, president of VW Brown Insurance in Columbia, Maryland, brings two decades of agency leadership, eight acquisitions and a passion for mentorship and inclusion to the role of Big “I” chair.

On this Agency Nation Radio episode, Courtney Jacobs, owner of Insurance Done Right (IDR) in Biloxi, Mississippi, discusses the complexities of business on the Gulf Coast while also serving in the Air National Guard.

An independent agency valuation is the key to determining your agency value, and can also help you understand what levers you can pull to increase value over time.

Born and raised on the Mississippi Gulf Coast, Courtney Jacobs began her career as a financial adviser.

Young independent agents discuss how they got their start in the industry, what excites them about its evolution and the valuable lessons they’ve learned from the mentors who have guided their growth.

Throughout his career, Elliott has played a pivotal role in the Big “I” community at both the state and national levels—from chairing the Young Agents of Kansas (YAK) and the national Young Agents Committee (YAC) to championing political advocacy in his current role as chair of the state government affairs committee.

Learn what this next generation of independent insurance agents has to say about where the industry is headed—and how they fit into it.

Here are five ways to bring more personalization into a sales training model.