AN Radio: Best Practices and Goal Setting for 2025
The latest Agency Nation Radio episode discusses how agencies can use the data from the Best Practices Study to make decisions and transform their business.

The latest Agency Nation Radio episode discusses how agencies can use the data from the Best Practices Study to make decisions and transform their business.
The 2024 Agency Universe Study sheds light on the state of the independent agency channel as it moves past the coronavirus pandemic and through the hard market.
As the channel moves past the coronavirus pandemic and into the hard market, the 2024 Agency Universe Study examined how agencies are coping with growth, revenue, digitalization and carrier relationships.
To get an idea of how the Best Practices process can benefit your agency, start by picking one metric, review the results, and then use the proper tools or seek education to address the performance gaps.
Keith Mann, COO/CFO at Scott Insurance, talks about how the 100% employee-owned agency uses the Big “I” Best Practices Study to incrementally strengthen the business with the data and benchmarks.
Woodruff Sawyer in San Francisco was the top-performing agency in the Over 25 million in Revenue category in the 2022 Best Practices Study.
Cragin & Pike in Las Vegas was the top-performing agency in the $10 million-$25 million in Revenue category in the 2022 Best Practices Study.
First West in Bozeman, Montana, was the top-performing agency in the $5 million-$10 million in Revenue category in the 2022 Best Practices Study.
Bogle Agency Insurance in Lyndhurst, New Jersey, was the top-performing agency in the $1.25 million-$5 million in Revenue category in the 2022 Best Practices Study.
Aleckson Insurance Agency in Lake Zurich, Illinois, was the top-performing agency in the $1.25 million-$2.5 million in Revenue category in the 2022 Best Practices Study.