williamjones

A Deep Dive Into the 2024 Agency Universe Study

As the channel moves past the coronavirus pandemic and into the hard market, the 2024 Agency Universe Study examined how agencies are coping with growth, revenue, digitalization and carrier relationships.

How the Best Practices Process Opens the Door to Growth

To get an idea of how the Best Practices process can benefit your agency, start by picking one metric, review the results, and then use the proper tools or seek education to address the performance gaps.

30 Years of Best Practices: First West

First West in Bozeman, Montana, was the top-performing agency in the $5 million-$10 million in Revenue category in the 2022 Best Practices Study.