Top 5 Most-Read Articles in Independent Agent in September
Agents read the 2026 Agency Universe Study’s key findings, met Greg Sandrock ahead of his installation and explored how consumers still value the human touch.
Sales and Marketing
36% of Small Businesses Worry About Employee Injury Risk
Employee injury is already part of the risk conversation. A more connected process can make it easier for agents to discuss workers compensation and act on the need.
JD Power and Big ‘I’ Release the 2026 Independent Agent Satisfaction Study
Agents place high value on carriers that interact with them as a partner rather than a vendor, with 48% of agent-carrier relationships meeting the partner criteria.
Evolving Channel: Key Findings From the 2026 Agency Universe Study
Independent agencies are targeting growth while reshaping operations to better serve clients, according to the biennial study.
Declaration of Independents: Todd Dailey
Todd Dailey’s approach to technology follows a simple hierarchy: people, process, then technology.
Can Workers Comp Be Even Easier to Write?
A more connected quoting experience can make workers compensation easier to handle, giving agents more time to understand the business, educate clients and recommend coverage.
Make Cyber Insurance Part of Every Commercial Conversation
Independent agents should make cyber insurance a standard part of every small commercial quote, not just a coverage discussed when clients ask about it.
Big ‘I’ and Future One Release 2026 Agency Universe Study
The biennial study reveals revenue growth, technology adoption and a focus on customer service.
Why Not Every Insurance Shopper Is Ready for the Same Conversation
Most insurance intake tells agents what products a person is looking for. But what kind of conversation is the shopper actually ready to have?
Inside the 2026 Agency Universe Study
On this episode of Agency Nation Radio, Will Jones, editor-in-chief of Independent Agent magazine, chats with Kristina Witzling, executive vice president from Zeldis Research, to unpack the results of the 2026 Agency Universe Study.
