Sales and Marketing

With commercial lines competition intensifying, the onus is on independent agents to present the best picture of a client’s risk.

As the healthcare market continues to expand, it is facing significant shifts driven by cost pressures, policy changes and increased regulatory scrutiny.

Agencies with the highest client retention are also the ones most likely to be giving back to their communities. Here’s how to build your community presence.

For agents, the right managing general agent (MGA) partnership means access to markets and products that may not be found elsewhere.

This moment calls for disciplined, consultative leadership. Here are four ways to do it.

The gap between agency size and operational maturity is often where owners get stuck.

Cassie Masone is the vice president of Selective Insurance Company of America’s flood insurance operation. She has been in this role for over 14 years and is responsible for the flood line of business, including underwriting, claims, customer support and external sales.

Supplemental benefits can go a long way to reducing client churn and ensuring that the clients who do stay are happy.

By tailoring flood coverage to a client’s actual risk and financial exposure, agents ensure they have the protection they need without the unnecessary costs.

Driven by younger adventurers and remote work, RV travel is booming, but rising costs and evolving risks are reshaping the market and insurance needs.