Magazine

As agencies seek to create a competitive, sustainable advantage, more focus will be placed on a scalable and repeatable training environment.

Knowing your clientele will ensure you better understand their goals and needs and can market accordingly. Here are three ways to improve your marketing strategy.

An insured’s 2018 Mercedes windshield needed to be replaced. The insured has comprehensive coverage with a $250 deductible, but the carrier denied original equipment manufacturer coverage for the windshield.

During the coronavirus pandemic, it is imperative that independent agents stay engaged with their clients and provide guidance on changes and developments in the professional liability market. COVID-19 sprung many changes on businesses, some good, some bad—but either way, keeping clients up to date on market conditions, risk trends and risk management options is more…

The coronavirus pandemic makes wildfire preparation and response even more challenging. Here are three factors agents should take into account to help their clients navigate wildfire risk mitigation during COVID-19.

An insured rented an Airbnb on a recent vacation and damaged the wood floors in the bathroom. Is the carrier right in saying all coverage is excluded?

The new miscellaneous professional liability product covers liability and defense costs from claims that allege errors or omissions in the rendering of professional services.

The COVID-19 pandemic may make planning your exit look more appealing than ever.

Don’t be afraid to do old things in brand new ways, invest in education, and other lessons from over two decades in the industry.

The annual 2020 Insurance Barometer Study gives an overview of what consumers think, want and need when it comes to their finances and insurance. Here are three key consumer trends over the past decade.