With Valentine’s Day drawing near, I was in the florist shop buying a bouquet for my mother. I sauntered around the shop, sniffing at random blossoms. Usually I wasn’t the type to saunter. But I liked the idea of others watching me, imagining I was pickin
By: Volume 104, No. 1
The latest Agency Universe results show agents embracing technology and new working relationships.
Who knew that a ring-shank nail on a roof affords 130% the holding power of a plain shiny nail? Recently, my wife Patt and I hosted a dinner at our home for academicians, scientists, wind engineers and insurance executives. Our purpose was to promote the
Which marketing program, dollar for dollar, will give your agency the biggest bang for its buck? A direct mail program? Networking? Pay-per-click? The answer may surprise you: A standout company identity. Any kind of marketing program will bring your buye
Most named perils property policies cover “windstorm.” Note that this doesn’t say “wind,” but rather “windstorm.” What constitutes a windstorm and how is it distinguishable from just wind? This issue recently arose in an auto claim, but the peril is the s
Among extremely effective executives, there are flamboyant extroverts as well as those who are painfully shy. While some stick to the straight and narrow, others give eccentricity a new meaning. Some are self-centered while others are generous to a fault.
On Saturdays I volunteer as a candy striper at Sacred Heart hospital. I used to do it solely for the outfits—the red and white striped aprons really brought out the bloodshot in my eyes. But then the patients began to enjoy my friendly face more than an a
By: Volume 103, No. 12
Make them go hand in hand in your agency.