Magazine

The People We Meet Along the Way

As I begin to write my first Chairman’s Voice column for Independent Agent magazine, it causes me to reflect over the 37 years of being a Trusted Choice® independent insurance agent. Why are my wife Nanette and I here—about to become chairman of the Indep

The Case of the Tailgater’s Trouble

While tailgating before a football game, Tina Redskina tells Ace that she can’t use her “removable tailgate system” becuase her insurer says it’s excluded under her homeowners C coverage. Does Ace agree?

The New Sales Era

Don Grauel has seen it more than once: a client who balks when Grauel walks in carrying a 15-page sales presentation. “Younger people expect bullet points,” explains the president of L.E. Goldsborough & Son, Inc., a Baltimore-based multilines agency. “And

Rentals, Scratched Glass and Window Cleaners

Insuring Rental Dwellings; Glass Scratched by Window Cleaners…Covered by Your HO Policy?; Glass Scratched by Window Cleaners…Covered by Your HO Policy?

Big ‘I’ Members Active at Many Levels

The November general election is just a few weeks away, and the Big “I” is working hard on many levels to ensure that the best stewards of small business are in public office. The Big “I” is well-known and respected on Capitol Hill.

Learning Humility and Perseverance—from a Former Roofer

It was a blistering 90 degrees, and Lee was banging nails into the roof. He had been on this job for a few days, but none had matched this heat. From his vantage point, he regularly observed very well-dressed people walking in and out of the brick antebel

A Year in the Clouds

“Can you see down yet?” my wife muttered. “How much longer until we land?” Hearing Mary as we returned from our latest trip to the West Coast on Big “I” business sent me into a bit of a trance and helped me focus on my very last magazine column during my

The Case of the Troublesome Trailer

At the annual Goat Cheese Festival, a musician injures herself when she jumps off the event stage while performing. The event’s hosts CGL insurer denies the claim, saying the stage—actually, a trailer—was considered auto even though it was disconnected fr

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