Marcus Sheridan almost lost his swimming pool business during the recession. But instead of accepting defeat, he says he grew the business into “one of the largest of its kind in the world”—and he credits his success to inbound marketing.
Each year, thousands of individuals become ill while employed or are injured on the job. In such circumstances, an employee may be entitled to workers compensation benefits as provided by federal and state law. And that means almost all businesses need ad
When Ace receives an outrageous electric bill, he discovers his neighbor Bernie has been stealing electricity to power his fancy new all-electric car. Based on a prohibited vehicle list, Bernie’s insurer is denying long-term coverage and will only agree t
By: Volume 110, No. 8
More agencies are providing value to customers by bulking up on the services they offer. A recent survey by Reagan Consulting indicates that not only is the number of agencies offering value-added services increasing, but so is their growth rate.
Technology provides solutions for better and faster service. It also makes communicating with clients easier. But sometimes, technology makes communicating with customers too easy—and too easy to forget about the need to document communication.
The National Oceanic and Atmospheric Administration is warning Americans to brace for another active hurricane season along the Atlantic coast. In NOAA’s outlook for the hurricane season, forecasters predict above-average activity with 13 to 20 named stor
Can a Child Be Considered a Resident of More Than One Household; Laundromat Equipment: Building or Personal Property; Are Undeclared Premises Covered by the CGL Policy
Ace’s friend Ed is an inventor whose roof was damaged during an experiment. He had an emergency board-up job done to protect the contents of his home, but the carrier is denying Ed’s claim and refusing to pay the bill, because his policy covers only conte
As I write this, my 11th Chairman’s Voice article, I am reminded just how fast this year has gone and how much I value those with whom I have had the pleasure of working on a regular basis at the Big “I” and what they mean to us as members.