Magazine

By: Volume 110, No. 12

What once looked like a cookie-cutter presence on the Internet is now a diverse array of informational, marketing and transactional media. The myriad of website functions have expanded exponentially, forcing agencies to upgrade their presence or risk seem

When Are “Completed Operations” Complete?; Business Auto Towing Coverage Without Endorsement?; Coverage A for Condo Policies

Delays, technical glitches, political squabbling and frustration from consumers and agents alike have colored the implementation of the Affordable Care Act (ACA), particularly over the last few months.

Statistics indicate that 42% of the time, someone “tipping off” an employer is the No. 1 way companies maintain ethics and prevent fraud. Most are amazed that the numbers are so high. But we often fail to realize that the person committing an ethical blun

What would you do if all of a sudden your clients and prospects told you they didn’t like the way you communicated or sold and serviced them? Would you tell them: “tough luck, that’s the way we’ve always done business and that’s how we are going to do it

Over the past several years, the Big “I” Professional Liability Program and Swiss Re Corporate Solutions have seen an uptick in E&O claims related to crop insurance likely driven by the far-reaching droughts of 2012. But it’s never too early to review E&O

When Ace runs into an old flame, he’s more concerned with finding out why she gave him the cold shoulder than making small talk. But he’s all ears when Eileen vents about an insurance problem involving a magnifying glass that burned a hole in her car seat

After a burglary, an agent’s client suffered significant damage to the home, including losing a safe containing jewelry, money and guns. Together, the jewelry and money alone were worth more than $88,000—but the client received only $1,200 from the insure

By: Volume 110, No. 11