Magazine

​From customer service to automated underwriting and even fraud detection, artificial intelligence (AI) promises to be a ground-breaking tool and a disruptive force in insurance.

​Whether you’re a seasoned producer with an itch to do things your way or the next generation in a family-owned business, acquiring an insurance agency through a purchase or perpetuation could well be in your future.

When looking for digital tactics that can help grow your book, two simple but powerful tools can significantly boost your close ratio: automated information capture services and personalized video proposals.

Three ways artificial intelligence (AI) is helping independent insurance agents improve customer service.

A generative artificial intelligence (AI) chatbot was asked to write a quick overview of the types of AI. Here’s how it went.

In 2022, Limestone Agency celebrated its 175th anniversary and, like Robertson, the agency has deep roots in the local community.

By: Volume: 120, Issue: 9

As life science businesses prepare for another flu season, and as COVID-19 cases increase, now is the time to encourage clients to take measures against product shortages.

Incoming chair Mike McBride is guided by the Big “I” mission statement: “To provide members with a sustainable, competative advantage.” And in today’s market, this mission is as important to Big “I” member agencies as ever.

The independent agency system is undergoing massive consolidation. What does this means to you, your long-term financial well-being and the value of your agency?