Magazine

Born and bred in New Orleans, Keith Oufnac returned home to join Eustis Insurance after his early career took him all over the map.

By: Volume 112, No. 2

Online marketing. Social media prospecting. Comparative rating. Is that where your agency’s technology touch points with customers end?

Whether or not your agency is involved in the “health” side of life-health, understand these market trends to best position your agency for the l-h cross-sell.

It may seem like a natural extension of the service agents provide to customers, but advocating on behalf of the customer on claims can create E&O problems for you in the long run.

Great leaders expect excellence and hold people accountable. In the end, clear understanding improves performance.

The Affordable Care Act can be the independent agency’s opportunity to turn lemons into lemonade—it’s a significant sales opening for the entire industry.

To satisfy life and health needs for clients of this heavily personal- and commercial-lines agency, the V.W. Brown team focuses on providing the information clients need to make the right choices.

A community service mindset prevails at Pathfinder Insurance, and co-owner Laurie Dempsey leads by example.

While p-c pricing remains largely predictable, the impact of societal and technological trends on coverage is anything but.